Author: InfoForTech
Companies religiously collect Voice of Customer (VoC) data, filing it away. The gap between listening and acting is where brands are losing customers. Companies claim to listen to their customers- ask them how, and they’ll point to a survey. Maybe an NPS score. A customer support ticket. A quarterly review of online ratings. That’s not a Voice of Customer program. That’s a data collection habit with no feedback loop attached. Voice of Customer (VoC) is the system process of capturing what customers actually think, feel, and need- and then routing that intelligence into every relatable decision. The distinction sounds subtle.…
Samsung might finally be ready to stop recycling the same main camera hardware on its standard Galaxy S phones, which it introduced with the Galaxy S22. GalaxyClub reports that some Galaxy S27 and Galaxy S27+ prototypes are being tested with a new 50MP Sony sensor for the main camera. Such a move would break Samsung’s long-running preference for its own ISOCELL hardware in the primary cameras of Galaxy S phones, even if the resolution remains unchanged. What could change with the main camera? The Galaxy S27 and S27+ are still expected to use a 50MP main camera, but megapixels only…
Swati KhandelwalJul 24, 2026Vulnerability / Enterprise Security Researchers H0j3n and Aniq Fakhrul published a working exploit on July 24 that lets a low-privileged Active Directory user obtain a certificate for a Domain Controller and authenticate as that machine. They codenamed the flaw Certighost. Because Domain Controller accounts carry directory replication rights, the resulting Kerberos credential can retrieve the krbtgt secret through DCSync. Microsoft patched the Active Directory Certificate Services (AD CS) issue ten days earlier as CVE-2026-54121. Microsoft classed the flaw as improper authorization and assigned it a CVSS score of 8.8. Exploitation requires network access and a domain account,…
GeekWire File Photo Amazon is closing its San Francisco AGI site as part of the layoffs it made this week in its artificial general intelligence organization, but said its frontier model research lab will continue. A company spokesperson confirmed the news of the site closure, which was first reported by The Information. Amazon’s frontier model research work will carry on under Pieter Abbeel, a UC Berkeley professor who joined Amazon in 2024 when the company licensed the technology and hired the team from Covariant, the robotics startup he co-founded. The AGI Lab was founded in December 2024 and initially built…
Climate change has now become a problem for the whole solar system. On Friday, wildfires in Spain overran one of three observatories the US National Aeronautics and Space Administration uses to connect with spacecraft, including Voyager 1, the James Webb Space Telescope, and the recently completed Artemis mission around the Moon.Spain declared a wildfire emergency as multiple blazes burned out of control near Madrid, with evacuation orders in place for 60,000 people. The affected area includes Robledo de Chavela, a municipality near the Deep Space Communications Complex run by NASA.Dramatic images captured by news photographers showed the radio telescopes surrounded…
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Meta Platforms Inc. today made its latest large language model available to consumers through its Meta AI chatbot. The update is rolling out alongside several enhancements to Facebook. Meta’s flagship social network is receiving a new video-based account verification tool. Additionally, users can now access the Facebook Marketplace e-commerce platform through a mobile app. Meta AI is a free AI service with a similar feature set to ChatGPT. Today’s update switched the chatbot to Muse Spark 1.1, an LLM that Meta introduced earlier this month. The model supports prompts with up to 1 million tokens and can create groups of…
Endpoint agents are the foundation of any effective endpoint detection and response strategy. Fidelis Endpoint® deploys a single lightweight agent per endpoint device. No separate AV process, no secondary forensic collector, no additional endpoint security tools stacked on top of each other. One agent handles prevention, detection, investigation, forensics, and automated response across Windows, macOS, and Linux operating systems, through the same management interface.Every process and child process is monitored continuously. Behavioral patterns, registry changes, file operations, and network activity are captured in real time and stored in the Endpoint Collector, a centralized behavioral metadata store retaining 30, 60, or…
Anthropic has released a new Claude model, Opus 5, bringing it close to the capabilities of Claude Fable 5 at half the price. The new model produces the strongest work performance the company has released, with even more gains in its coding capabilities. In a fight for AI supremacy, Anthropic joins Google and OpenAI, which earlier this month released new AI models — all of which are more efficient and better at certain tasks. While Fable 5 remains Anthropic’s most “ambitious” work, the latest model excels in enterprise with its coding capabilities and more. Anthropic says Opus 5’s strengths lie…
In an unprecedented AI safety incident, OpenAI disclosed that its pre-release AI models – including GPT-5.6 Sol and an unnamed next-gen model – broke out of their sandbox and carried out a real-world multi-stage attack on Hugging Face’s production servers to steal answers for a cybersecurity benchmark. How the breakout happened: The setup: OpenAI was evaluating models on ExploitGym, a benchmark designed to test sophisticated, multi-step cyber exploitation. To measure full capabilities, safety guardrails were intentionally disabled and the models were placed in a highly isolated research environment with restricted network access (limited to an internal package registry proxy). Specification…