Enterprise AI data strategy at Ericsson and Snowflake

Enterprise AI data strategy is separating the organizations that execute on AI from those that aspire to it, and the difference boils down to whether the data foundation was built before the AI was deployed.

It’s a valuable lesson that resides at the heart of a deepening partnership between Ericsson and Snowflake, according to Elena Fersman (pictured, right), vice president and head of AI innovation and incubation at Ericsson at Telefonaktiebolaget LM Ericsson publ. The company has spent nearly two decades building toward what Fersman describes as an “AI-ification” of its portfolio, a transformation from a 150-year-old radio hardware company into an AI-native enterprise. Ericsson’s new foundation is building on the principle that unified data access must precede any meaningful AI deployment.

“If you have your very good data exposed, then you can apply all your beautiful AI algorithms,” Fersman said. “If you don’t have your data in order in some kind of unified way, you will never be able to adopt your best AI algorithms.”

Fersman and Christian Kleinerman (pictured, left), executive vice president of product at Snowflake Inc., spoke with theCUBE’s Dave Vellante and Rebecca Knight at the Snowflake Summit 2026 during an exclusive broadcast on theCUBE, SiliconANGLE Media’s livestreaming studio. The discussion centered on how Ericsson is embedding AI into its network operations and customer-facing portfolio, how Snowflake’s CoWork and CoCo products serve different user personas, and why governance is now an accelerant instead of a constraint in enterprise AI data strategy. (*Disclosure below.)

Enterprise AI data strategy demands governance, context and unsiloed data

Kleinerman said Snowflake’s overarching goal is to help organizations leverage AI with the full context of their enterprise data, instead of simply enabling raw AI capability. The product split between CoCo and CoWork reflects that philosophy. CoCo serves technical users who need deep data management power, while CoWork serves business users who need accurate answers without requiring SQL expertise. It’s a simple yet effective formula whose framework encompasses an enterprise AI data strategy built around governed, unsiloed data.

“The common denominator in all of this is a good and unsiloed data strategy,” Kleinerman added. “Because if your data was spread in 50 different systems, I don’t know where you start.”

Fersman described Ericsson’s journey using a human body metaphor, beginning at the surface with managed services data that was easy to observe and automate, then working inward toward the core of the network over time. The company is now deploying what it calls “talk to your network,” a concept built on using Snowflake Cortex AI that allows operators to query network performance, predict degradation and identify root causes through natural language. The longer-term goal is full network autonomy, where the network itself predicts and reacts without human prompting.

“We can have the customer data; we want to be able to sleep without being worried about the data governance and access,” Fersman said. “We manage customer data, that’s even more important for us to be able to sleep well.”

Kleinerman reinforced that point by explaining Snowflake’s philosophy of bringing compute to data instead of vice versa, a principle that reaches critical mass when dealing with petabytes of telecom data subject to GDPR and customer-specific contractual requirements. The governance discussion extended to agent identity, data movement policies and multi-party approvals, all of which Kleinerman said occupied a different share of Snowflake’s product keynote the day prior. The goal, he argued, is not to restrict what AI can do but to create bounds that prevent unintended behavior. This distinction is essential as agentic systems take on more autonomous action inside regulated environments.

“A lot of these policies, a lot of this governance is about how do you create bounds so that the unintended behaviors don’t happen,” Kleinerman said. “That’s the purpose.”

Here’s the complete video interview, part of SiliconANGLE’s and theCUBE’s coverage of the Snowflake Summit 2026:

(* Disclosure: TheCUBE is a paid media partner for the Snowflake Summit event. Neither Snowflake, the sponsor of theCUBE’s event coverage, nor other sponsors have editorial control over content on theCUBE or SiliconANGLE.)

Photo: SiliconANGLE