Have trouble logging into your email on Monday? You may not be alone. Microsoft Outlook users reported problems signing in to the email client at the start of the week, with reports beginning just before 5 a.m. ET Monday. But the company says it’s found a fix after several hours of login issues.
Microsoft reported Monday on its status page that people logging into Outlook.com might experience intermittent failures, including “too many requests” issues. Others may have found themselves unexpectedly signed out. The company tracked repeated efforts to fix the errors on its status page and the Microsoft 365 Status X account.
“We’re working to mitigate an issue that may cause some users to experience intermittent Outlook.com sign‑in failures on mobile apps,” a Microsoft spokesperson told CNET in an email Monday morning.
People reporting errors to Downdetector, which, like CNET, is owned by Ziff Davis, said they were having issues with the client’s iOS app. Outage reports peaked at about 1,500 early in the day.
The company said around 3:36 p.m. ET that internal logs tied the issue to a recent configuration change and that it rolled back the update. The company said in a status update that service appeared to be recovering.
Microsoft said users on iPhones might have to re-enter their passwords in Settings to access Outlook accounts again.
